Frequently Asked Questions

Welcome to IH Custom Apparel Co.'s FAQ page! We’re covering our most asked questions. We’ll answer all your top questions in the list below.

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What services does IH Custom Apparel Co. offer?

IH Custom Apparel Co. offers a wide range of customization options to help you create apparel and embroidery designs that truly stand out. We offer laser engraving, DTF transfers for clothing, UVDTF transfers for hard surfaces, and embroidery.

Can you create a design for me if I don't have one?

Absolutely, we'd be thrilled to craft a unique design just for you! Please note, there's a $20 design fee for all custom creations due to their personalized nature.

How do I place an order with IH Custom Apparel Co.?

To place an order, just give us a call at 605-203-1234 or shoot an email to orders@ihcustomapparel.com.

Can I order a small quantity or is there a minimum order requirement?

We can handle small orders! We can either wait until our order minimum is met with another order, or you can opt for a $25 rush fee to cover the shipping costs for the transfers and apparel.

How do I provide my designs or logos for customization?

Please email your files to orders@ihcustomapparel.com.

Are there discounts for bulk or repeat orders?

Yes, IH Custom Apparel Co. proudly offers discounts for both bulk and repeat orders! We value our customers and strive to provide competitive pricing for large-scale projects and loyal patrons. Bulk discounts are available for orders that meet certain quantity thresholds, making it more affordable for businesses, teams, and events requiring higher volumes.

Additionally, if you’re a repeat customer, you’ll enjoy exclusive perks and discounted rates as part of our appreciation for your continued support. Keep an eye out for special promotions or seasonal deals that can provide even greater savings.

To find out more about how our discounts can benefit your specific order, reach out to our team. We’re happy to discuss options and craft a solution tailored to your needs!

How long does it take to complete an order?

At IH Custom Apparel Co., we work hard to deliver your custom orders as quickly as possible without compromising quality. The timeline for completing your order can vary depending on factors such as the type of apparel, the complexity of your design, and the size of the order.

For most standard orders, production typically takes 7 to 10 business days once all details are finalized and materials are ready. Larger or more intricate orders may require additional time, but we’ll always keep you updated on your project’s progress.

Need your order faster? We offer expedited services to accommodate rush orders. While these may involve an additional cost, we’ll ensure your project is completed on time without sacrificing craftsmanship.

For a more specific estimate tailored to your order, feel free to contact us. Our team is here to help keep your project on track and meet your deadlines!

Can you accommodate rush orders?

Yes, IH Custom Apparel Co. is happy to accommodate rush orders! We understand that sometimes deadlines can be tight, and we're here to help ensure your project is completed on time.

For rush orders, we offer expedited processing to prioritize your request. Please note that a rush fee may apply, depending on the urgency and the size of your order. This fee helps cover the added costs associated with speeding up production and shipping.

If you need an order rushed, the best way to get started is by contacting our team directly. We’ll discuss your timeline, confirm availability, and provide an estimate that works for you. Our goal is to deliver high-quality results while meeting your deadlines efficiently.

Don’t hesitate to reach out—we’re here to make sure your custom apparel arrives right when you need it!